The Green Bank periodically inspects projects financed with Smart-E Loans. These inspections are important to the reputation of the Smart-E program and the continued growth of the clean energy economy. Smart-E inspectors are not meant to replace the local building officials, rather, they ensure that equipment was installed as specified, with an emphasis on integrity, longevity, and performance.

The Green Bank administers the Smart-E program and is responsible for its success. The Smart-E Loan inspections program creates value for homeowners and lenders by playing a part in quality workmanship and customer satisfaction. The Green Bank’s inspectors provide direct, often in-person engagement with customers and contractors, while assuring quality work. Although a Green Bank inspection may not warrant financial modifications to a loan, it can lead to disciplinary actions as specified in the Smart-E Program Terms and Conditions.

Smart-E projects are chosen for inspection via the following process: for new contractors, the first two projects are automatically inspected. After that, one out of eight projects are randomly chosen for spot inspection. Additionally, if a contractor has a project with a failed inspection, their next two projects are inspected.

Inspectors are chosen via a Request for Qualifications process and are Connecticut licensed tradespeople, retired contractors, engineers, and other professionals with technical expertise. They can determine if the installed measure(s) meet Green Bank efficiency requirements and verify that installations were completed as specified in each scope of work. Inspectors can also explain technical aspects of a project to a homeowner. Homeowners often reach out to inspectors, and in some cases, the Green Bank for follow-up information or to thank them for explaining technologies.

Click on an inspector below to read about their background